At Brothers Cleaning, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, request a quote or use our cleaning services across Brisbane, Queensland.
2. Information We Collect
We may collect your name, phone number, email address, property address, cleaning requirements and basic website usage data when you contact us, request a quote or book a service.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes.
- Schedule and deliver cleaning services.
- Communicate booking updates and service information.
- Improve our services and website.
- Send marketing communications where permitted by law.
- Meet applicable legal obligations.
4. Sharing Your Information
We do not sell or rent your personal information. We may share relevant information with trusted service providers, technology platforms or authorities where necessary to deliver our services or comply with legal requirements.
5. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand visitor activity, improve website functionality and measure advertising performance. You can manage cookies through your browser settings.
6. Data Security and Retention
We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure. We retain information only for as long as reasonably necessary or as required by law.
7. Your Privacy Rights
You may request access to or correction of your personal information and opt out of marketing communications at any time. Privacy requests will be handled in accordance with applicable Australian privacy laws.
8. Third-Party Websites
Our website may link to third-party websites. Brothers Cleaning is not responsible for their privacy practices, and we encourage you to review their privacy policies.